Covid-19 Coronavirus

Vineyard Tours

It's 2021, spring has sprung (ish), and with the ongoing vaccine rollout, we are all hoping for some light at the end of the Covid tunnel. That said, despite the limited opening of certain businesses in the UK today, we have a little way to go.

Following the difficult decision made last year to remain closed throughout the 2020 season, we decided to move forward on plans to build a brand new Tasting Barn, Winery and holiday accommodation on site (visualisation pictured above). These construction projects are well underway, however, unfortunately, we now expect them to impact much of the 2021 season.

 

As many will appreciate, the world isn't quite as predictable as it might have been. That said, we hope to have the build finished towards the end of the summer, and aim to run tours in our brand new facilities towards the end of the season (September/October).

 

What does this mean for tours and vouchers?

All Dedham Vale Vineyard vouchers that expired after April 1st 2020 will be automatically extended to maintain the validity period that they would have had on that date up to 1 year. This includes any vouchers purchased after that date or in the future.

e.g. if your voucher expired on May 1st 2020, it will be valid for 1 month from when we reopen, and the June 1st 2020 expiry would be 2 months from when we open etc.

 

Tour dates will be made available on our website when we have greater confidence in project completion timing. (We will send another update email to subscribers when they go live)

 

If you have a "Buy a Gift" or other 3rd party vouchers, please contact your voucher provider directly for an extension or a transfer to an alternative activity.

 

If you have any concerns or further queries about this please contact us via phone - or refer to our Frequently Asked Questions below

 

THANK YOU SO MUCH

for your patience.

It has been a really tricky time for so many over the last year or so and we cannot wait to welcome you to our new facilities. 

Covid-19 DVV Questions

Is your wine shop open?

While we have closed our wine shop here at the vineyard, our online shop is still open where you can order wine for delivery, or click and collect between within our collection hours.

Is your online shop still delivering?

Yes, our online shop is still delivering wine as usual. You can also buy online and collect. Our collection opening hours are Mon - Fri, 1600 - 1800 or almost any time by telephone arrangement prior. Please make sure you've received a confirmation email before coming to collect.

Will you be running your tours this year?

We hope to, but likely not until the very end of the tour season when our new tasting barn and winery are complete, please see the message above.

I have a Dedham Vale Vineyard tour voucher, what can I do?

If you have a 'Dedham Vale Vineyard' tour voucher with an expiry date after April 1st 2020, your voucher will be automatically extended to be used after we are able to open.

How do I tell what type of tour voucher I have?

'Dedham Vale Vineyard' tour vouchers are bought from us directly, they have a 16-digit code in the format xxxx-xxxx-xxxx-xxxx, the first two digits are DX, DW, or DV. If you voucher doesn't follow this format it is most likely from a third party voucher company such as Buy a gift.

I have a third party voucher, what can I do?

If you have a third party tour voucher from a company such as 'Buy a Gift' or 'Red letter days', please contact the provider directly. We will not be able to extend or validate expired vouchers from third party providers; we are only able to redeem valid vouchers when a booking is made.

Can I still buy a tour voucher as a gift?

Yes. New vouchers will be valid for 12 months from the point that we open.

How will I know when tour dates are back open?

You can check our Tours section on our website. When we do open our tours, tour dates will become available. If you are concerned that you will miss this, please sign up to our mailing list on our home page, and we will send out an email when our tours start back up. Please note, newsletters are occasionally diverted to junk by some mail providers, so do check back either way. Our tour season generally runs from April to October

Is the vineyard still available to hire for Weddings or Events?

Yes. However, we are not presently taking bookings. Once the new buildings are completed we intend to open to take bookings in 2022.

     © 2020 - present by Dedham Vale Vineyard ltd.

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