Covid-19 Coronavirus

Vineyard Tours

It's 2021, spring has sprung (ish), and with the ongoing vaccine rollout, we are all hoping for some light at the end of the Covid tunnel. That said, despite the limited opening of certain businesses in the UK today, we have a little way to go.

Following the difficult decision made last year to remain closed throughout the 2020 season, we decided to move forward on plans to build a brand new Tasting Barn, Winery and holiday accommodation on site (visualisation pictured above). These construction projects are well underway, however, unfortunately, we now expect them to impact much of the 2021 season.

 

As many will appreciate, the world isn't quite as predictable as it might have been. That said, we hope to have the build finished towards the end of the summer, and aim to run tours in our brand new facilities towards the end of the season (September/October).

 

What does this mean for tours and vouchers?

All Dedham Vale Vineyard vouchers that expired after April 1st 2020 will be automatically extended to maintain the validity period that they would have had on that date up to 1 year. This includes any vouchers purchased after that date or in the future.

e.g. if your voucher expired on May 1st 2020, it will be valid for 1 month from when we reopen, and the June 1st 2020 expiry would be 2 months from when we open etc.

 

Tour dates will be made available on our website when we have greater confidence in project completion timing. (We will send another update email to subscribers when they go live)

 

If you have a "Buy a Gift" or other 3rd party vouchers, please contact your voucher provider directly for an extension or a transfer to an alternative activity.

 

If you have any concerns or further queries about this please contact us via phone - or refer to our Frequently Asked Questions below

 

THANK YOU SO MUCH

for your patience.

It has been a really tricky time for so many over the last year or so and we cannot wait to welcome you to our new facilities. 

Covid-19 DVV Questions

Is your wine shop open?

While we have closed our wine shop here at the vineyard, our online shop is still open where you can order wine for delivery, or click and collect between within our collection hours.

Is your online shop still delivering?

Yes, our online shop is still delivering wine as usual. You can also buy online and collect. Our collection opening hours are Mon - Fri, 1600 - 1800 or almost any time by telephone arrangement prior. Please make sure you've received a confirmation email before coming to collect.

Will you be running your tours this year?

No, please find more information on our tours page.

I have a Dedham Vale Vineyard tour voucher, what can I do?

Please see more information on our tours section.

How do I tell what type of tour voucher I have?

'Dedham Vale Vineyard' tour vouchers are bought from us directly, they have a 16-digit code in the format xxxx-xxxx-xxxx-xxxx, the first two digits are DX, DW, or DV. If you voucher doesn't follow this format it is most likely from a third party voucher company such as Buy a gift.

I have a third party voucher, what can I do?

If you have a third party tour voucher from a company such as 'Buy a Gift' or 'Red letter days', please contact the provider directly. We will not be able to extend or validate expired vouchers from third party providers; we are only able to redeem valid vouchers when a booking is made.

Can I still buy a tour voucher as a gift?

No, following the difficult decision to remain closed throughout 2021 we are no longer selling our tour vouchers.

How will I know when tour dates are back open?

Subscribe to our mailing list. If we do restart our tours in the future we will be sure to let people know on our mailing list.

Is the vineyard still available to hire for Weddings or Events?

Yes. However, we are not presently taking bookings. Once the new buildings are completed we intend to open to take bookings in 2022.

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